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Privacy Policy  

Maintaining your privacy and trust are important to us at Sportlink, Inc. ("Sportlink") on this web site (the "Site"), Sportlink and its affiliates collect information from users in connection with certain features and services. This privacy policy is designed to tell you how personal information is collected and used on this Site so that you can make an informed decision about using our Site, or permitting your children to use our Site.

Please read this policy before using our Site or submitting any personal information to us. By using our Site, you consent to the information collection and use practices described in this policy. Sportlink reserves the right to change this privacy policy at any time. If we decide to change our privacy policy, we will post those changes in an updated privacy policy so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. The date of the last revision is always posted at the top of the privacy policy. Your use of this Site following the posting of such changes or revised policy shall constitute acceptance of any such changes. We encourage you to review our privacy policy whenever you visit our site to make sure that you understand how any personal information you provide will be used.

Sportlink is the sole owner of the information collected on this site. To contact Sportlink and/or our webmaster, please see contact information below. We will not sell, share, or rent this information to others in ways other than as disclosed in this policy.

Contents:

1. What information is collected on this Site?
2. How does Sportlink use information collected on this Site?
3. What information is shared with third parties?
4. What choices do I have in the use and collection of information?
5. What security precautions are taken to protect my information online?
6. How do links affect my privacy?
7. How can I update or correct Personal Information?
8. Who can I contact with questions about this Site?



1. What information is collected on this site?

In order to provide our users with certain products or services on our Site, Sportlink and its affiliates may collect different types of information. In particular, we occasionally may need to collect certain types of personal information in order to provide our users with particular features, services or offers. “Personal Information” as used herein means information that identifies a person or allows a person to be located. Examples of Personal Information include a first and last name, a home address, an email address, or a social security number. The following is a summary of the kinds of information we collect at the Site from our users, and how we collect that information:

A. Passive Collection

Our software automatically collects certain information from a user's computer when that user logs on or moves about our Site. We do not link this information to any other Personal Information the user tells us; we only use it to get a broad picture of who is on our Site and which areas our users are visiting. This information tells us what's important to our users and what isn't, allows us to make our Site more interesting and useful, and enhances security and efficiency on our Site. The two main ways in which we collect this general information are through "log files" and "cookies."

i. Log Files

Log files are records of user activity collected to analyze trends, administer the Site, track users’ movements, and gather broad types of information for aggregate use.

ii. Cookies

Sportlink uses "cookies" to gauge how users interact with our Site. A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is not linked to any personal information, it merely helps the Site to be more efficient. Typically, a cookie enables a user's computer to load Web site files faster on subsequent visits. We may also use cookies to track a user's path for security purposes, as well as to target a user's interests in an effort to enhance the user's experience on our Site. If a user wishes to block, erase, or be warned of cookies, the user may refer to the browser instructions or help screen to learn about these functions. If a user rejects a cookie, the user may still use our Site, however, the user may be limited in the use of certain areas.

B. Active Collection

At several places on our Site, we collect certain information that users voluntarily provide to us which may contain Personal Information. Here is a brief summary of some of the areas on our Site where users may be asked to provide Personal Information:

i. Registration

One or more areas of our Site may require users to register for access. As part of the registration process we may ask users for a username, password, or other personal information in order to verify the user’s identity, establish the account, promote security, and enable access to various online features. We may also ask users to complete a survey as part of the registration process to find out more about who is using our Site (see more on surveys below).

ii. Scheduling and Billing

When ordering products or services from us, we will collect order and contact information from a user (including, without limitation, name, address and telephone number, the services ordered, and any comments provided to Sportlink—e.g., "we love your service!") and store that information in a customer database. We will also collect credit card information when a user orders a service, but this information is only used by Sportlink to process the order and is not stored in the Sportlink customer database.

iii. Surveys, Contests and Sweepstakes

From time-to-time our site may request information from users as part of surveys, contests or sweepstakes. Participation in these surveys, contests or sweepstakes is voluntary and users have the choice whether or not to disclose such information. Information requested may include contact information (such as name and shipping address), demographic information (such as zip code, gender and age level) and other information about a user’s interests, preferences, opinions and ideas.

iv. Sportlink Postcards

If a user sends an electronic postcard through our site, we collect Personal Information that may include name, the user's e-mail address, the e-mail address of the recipient, the text of the message and other Personal Information and store that information in a database. This allows the recipient to be able to access and retrieve your electronic postcard, send an electronic postcard back to the user or enable other features or services.

v. Service/Product Updates and Other Communications

We may collect information whenever a user communicates with us or asks to receive more information about Sportlink or Sportlink services and events (for example, if a user sends us email or signs up to receive notification of services or events) This information may include the user's name, e-mail address, or other contact information.

2. How Does Sportlink Use Information Collected on this Site?

Sportlink is the sole owner of the information collected on this Site. Personal Information that is provided to Sportlink (such as a personal e-mail address) may be used by Sportlink in the following ways:


- to contact users or others about a user’s use of the Site or about our products and services or about special events or offers;
- to respond to comments or requests;
- to request feedback and enable us to develop and improve the Site and our products and services;
- for internal and marketing/promotional purposes; and
- for the specific purpose for which the information was provided.

3. What Information is Shared with Third Parties?

We will not sell, share, or rent any Personal Information to third parties in ways different from that which is disclosed in this policy without first obtaining the user's authorization.

We may disclose Personal Information to independent contractors, service providers and consultants who are engaged by or working with Sportlink in connection with the operation of the Site or the provision of goods and services offered by Sportlink. For example, we may use credit card processing companies to process payments for goods and services, outside shipping companies to ship orders and credit bureaus to check credit histories. Similarly, we may partner with other parties to provide specific products or services and will share information with them in order to facilitate their provision of products or services (e.g., administration of our mailing lists, order processing and fulfillment, and customer service functions). Sportlink makes an effort to ensure, but cannot guarantee, that all such independent contractors, service providers and consultants agree to maintain the confidentiality, security and integrity of the Personal Information they obtain and agree to the same level of privacy safeguards that Sportlink itself provides to its users.

Additionally, we may share aggregated information (i.e. information we collect that does not allow a user to be personally identified or contacted, for example demographic and site usage information) with third parties such as partners and advertisers. This aggregated data is not linked to any Personal Information.

Sportlink reserves the right to share information with third parties if we are required to do so by law or if in our good faith judgment, such action is reasonably necessary to comply with the legal process, to respond to any claims, or to protect the rights of Sportlink, its customers, or the public. Information about our users, including Personal Information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which Personal Information could be transferred to third parties as one of the business assets of the company.

4. What choices do I have in the use and collection of information?

Users who no longer wish to receive promotional e-mail materials from Sportlink may opt-out of receiving these communications by replying to the e-mail with "unsubscribe" in the subject line, or e-mailing info@SportlinkUSA.com requesting to be taken off the list.

5. What security precautions are taken to protect my information online?

Sportlink takes commercially reasonable precautions to protect our users’ information. Physical, electronic and policy measures are in place to minimize the loss, misuse, or altering of any information we receive from users. Additionally, when users are asked to enter a credit card number, that information is encrypted and is protected with the advanced SSL encryption software. Encryption makes unauthorized access to the information much more difficult. While we use SSL encryption to protect sensitive information online, we also take reasonable precautions to protect user-information off-line. If you have any questions about the security at our Web site, you can send an email to info@SportlinkUSA.com for more information.

6. How do links affect my privacy?

This Site may contain links to other sites. Please be aware that Sportlink is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy polices of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by this Site. Similarly, if a user enters this Site through a link from another Web site, Sportlink is not responsible for or bound by the privacy policies or processes of that Web site.

7. How can I update or correct my Personal Information?

Sportlink has an interest in making sure that the information we do collect is accurate. To check, verify, correct or update the accuracy of Personal Information collected by Sportlink, users may contact service@sportlinkUSA.com.

8. Who can I contact with questions about this site?

If you have any questions about this policy or about how Personal Information collected on our Web site is used, you can contact Sportlink by email, U.S. mail or telephone.

Sportlink, Inc.
1304 6th Ave N Apt. B
Seattle, WA 98109

Phone: (206) 399-3243

Email: info@SportlinkUSA.com
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Having Sportlink is very reassuring. At the end of the day I know that I've done everything in my power as the school trainer to provide quality, preventative healthcare to my students.

Tom Bentley - Athletic Trainer
Andrew High School

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